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Modern Phoenicians

An address at the General Meeting

of the Canadian Association of Private Language Schools

Hon. David Kilgour, P.C., M.P.

Secretary of State (Asia-Pacific) & Member of Parliament (Edmonton-Southeast)

Fairmont Palliser Hotel , Calgary, AB

21 November 2003

Check against delivery


Calgary is a very appropriate city to be hosting this meeting.  It has the highest percentage of post-secondary educated residents (over 60%) in Canada.  It also has the highest per capita concentration of engineers and scientists -  twice the national average with 44 out of every 1000 Calgarians.  Half of Calgarians fall within the core working age group of 25-54 years of age, making this the highest employment-to-population ratio in Canada.   In other words, this is a prime example of a truly dynamic city where international students can learn a second language and more importantly, learn what modern Canada is all about.

The Canadian Language Experience

There's actually a close personal link between my office and the private language school experience.  The mother of someone who works with me provides home-stay services for students studying English in Montreal.  It's been a wonderful experience for everyone involved. 

My colleague's mother (who is widowed), his teenage brother and two students live together.  So far, they have hosted people from Korea, Japan, Mexico, the Czech Republic, Slovakia and France. In addition to providing a regular source of income, the students bring with them their cultures and their views of the world.  They've also brought their culinary skills, as each is asked once a week to prepare a meal from home for everyone.   This has had a profoundly positive effect on the young teenager living at home. 

Similarly, these students experience first hand what it means to live in a Canadian household.  In this case, the family is of Polish heritage.  Their neighbours are French-Canadians, Canadians of origin in China; in India; and just about everywhere.   What more quintessential Canadian experience than to live in a community where people of all backgrounds live peacefully side-by-side?

Modern Phoenicians

This example indicates why the entire private language school community is a rapidly growing sector that is gaining recognition it deserves as a valuable provider of education services.   You are a prime example of why Canadian business people are "modern Phoenicians."  

The  Phoenicians lived between three and five thousand years ago in what is today Syria and Lebanon. They were arguably the world's first global traders, establishing outposts throughout the Mediterranean and North Africa.  Their trading skills, coupled with their maritime abilities, made them one of history's most important nations.  Their influence is felt to this day in art and culture.  For instance, in their quest for new markets, they developed a simplified alphabet consisting of single letters to catalogue their business dealings.  From this alphabet were derived the Greek, Egyptian and our own alphabets.

If Canadians are modern Phoenicians, it's for a number of reasons: first and foremost, we are some of the world's most prolific traders.   In the case of your schools, you provide a product of exceptional quality and have an intimate knowledge of the international markets you target.  Many of you have been doing this for a long time.  Schools like Berlitz have been providing English, French and other language services for over thirty five years.

Not only are you traders in language services, but in ideas and ideals - Canadian ideas and ideals.  Canadian language schools have a strong advantage in representing a prosperous, sophisticated, advanced society that speaks many languages and is open and welcoming.  Much like the Phoenicians of yester-year, the students who attend your schools will go back to their homes -  in South Korea, in Japan, in Mexico - with a little piece of Canada in their hearts and minds. 

Students return home able to work more effectively in the global community and as ambassadors for Canada.   We cannot overestimate this benefit.  If any of you saw Bono's remarkable speech at last week's Liberal convention, you'll have heard him quote Chapter's/Indigo's sales line that "the world needs more Canada."   Our private language schools do precisely that: they give the world more Canada. 

The role of private language schools in the provision of an important learning service and in branding Canada to foreign students deserves broader recognition and a higher profile.  It's one of the reasons why I am here: to salute your key role in Canada's language industry.

Reaping the rewards of globalization relies on effective communication skills.  The Phoenicians certainly knew this; as I mentioned before, they created an alphabet of 22, phonetic sounding letters, down from some 550,  in order to catalogue their sales and purchases.  Throughout history, similar attempts at simplifying language have occurred; the ill-fated Esperanto is case in point.    

Canada's Language Industry

Today's globalization involves selling and communicating in many languages, investing as widely as possible in e-commerce, working with tight deadlines, and handling increasingly complex customer requests.  Canada's language industry occupies a position of choice in the fiercely competitive international marketplace. 

The products and services generated by your industry extend far beyond the translation of text.  The industry is recognized for the quality of its translation, interpretation and training services, supported by cutting edge technology.  Consider these three "Ts" of the language industry: translation, training and technology.

While Canada is home to only 0.5 percent of the world's population, we pack a punch in the translation industry, with revenues of some $450 million, or about  6 percent of the world market.

The Canadian language training market, where many of you specialize, is estimated at $300 million -- about  10 to 12 percent of the world share.  This is not to mention our expertise, leadership and revenue generation in the language technologies sector. All these sectors are expected to increase in size by 4 to 5 percent a year.  Some Canadian companies, like Edmonton-born Babel Fish, bring together successfully all three aspects of the industry. Consider the company's mission statement (I own no shares in Babel Fish, by the way and any shares I own are in a blind trust),

"The Babel Fish Corporation provides expert translation, localization, globalization, language training and other multilingual services with the benefit of online convenience."

There you have it: Canadian expertise in translation, training and technology, all at one's fingertips.

In the global marketplace, however, one cannot underestimate the fierce competition among language industries.  Our 10 to 12 percent of world share in English language training still ranks us fourth behind the United States, the UK and Australia.  Our language industry could experience the erosion of its linguistic capacity over time due to a shortage of qualified staff or inadequate technological innovation.  We can't afford this at precisely the time when business opportunities are evolving rapidly here and around the world.

AILIA

Building on Canada's Action Plan for Official Languages (March 2003), in September the Government of Canada announced that it would contribute to Canada's first Language Industry Association (AILIA), as well as the marketing and branding of Canada's language industry at home and abroad.  Ten million dollars will be used over the next five years to create the Language Technologies Research Centre.  The Centre will house an R&D program to work with the private sector.  These initiatives show Canada's commitment to making innovation a priority for our language industry; and ensuring that it's equipped to attract new language graduates and professionals, creating jobs new jobs and opportunities for all Canadians.

CAPLS picked up that funds that have been ear-marked to brand and market Canada's language industry overseas.   Foreign Affairs publicizes and promotes CAPLS and its member schools as offering high-quality second language programs.  Public affairs officers in our missions play important roles in promotional activities, whether it be arranging education fairs or speaking to prospective students individually.  The Canadian Education Centres Network arranges a number of recruitment fairs and does recruitment market studies in countries where it has offices.

Our public affairs officers and trade commissioners overseas and the market studies division within DFAIT annually do a number of studies on the general education and student recruitment market in a range of countries.  This information is available to CAPLS and its members.  We are trying to help you know your markets better.

Challenges

We must and can do a lot better.  Put bluntly, our challenge is to overcome the tendency to "stove-pipe" by the key players: federal/provincial departments, educational institutions, associations.  Let's try to knock all the stove pipes down.  It's a great credit to CAPLS that you've invited officials from a range of federal and provincial departments to speak at your roundtables.  The Education Marketing Advisory Board (EMAB), which was convened on December 9th last year, is also meant to work to improving integration between partners in the education industry.  Evidently, none of us has not followed up effectively enough on that meeting.  A body like EMAB should have a key role to play in partnering with an association such as AILIA.

Many of you feel there is much room for improvement as regards visas.  Immigration Canada has introduced new regulations that permit foreign students  to study here for up to six months.  This will facilitate an increased flow of second language students to private schools.  This nevertheless does not help you access the world's most lucrative language market: China.   Chinese students completing secondary education are not prohibited from studying English or French in Canada, although it is evidently more difficult for them to obtain the necessary visas. Facilitating visas for prospective students from China is the decision of the Minster of Immigration; I can bring your serious concerns on this subject to his attention.

The private language school community is a rapidly growing sector in Canada and is a very important player in our country's language industry.  CAPLS, representing 72 schools and about 60,000 students has a very important role to play as well.  Like the Phoenicians, you are all bringing our country and its values to the world, and bringing the world to Canada.

Thank you. Merci.

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